Disqualifying You

Business people are busy. When you sit in front of a new prospective customer or client for the first time, you should have a set of potential outcomes that move the process and the relationship forward. One thing you’d like to be able to judge is the success of your meeting. To paraphrase Rob Fitz, author of The Mom Test, a meeting that “went well” is probably a failure. You can be sure your client […]

I just finished reading Never Be Closing and it’s the most I’ve marked up or dog-eared a book in the last 20 years. There was so much good stuff in it that on my way to this year’s Dreamforce I did something I have never done – I read it a second time!
   --Craig Elias, creator of Trigger Event Selling