Q Notes, Quadrant 1: The Question Quadrant

To be useful to a client, you need ideas that help them. It’s a lot easier to get ideas when you understand their reality, what they need, how your client perceives their situation. You don’t get this without asking questions. A good sales meeting is devoted to questions. […]

The Most Important Moment in Sales

When you walk into a meeting with a new client, a useful metric for sustaining a meaningful dialog is five questions: five questions that occurred to you as you were researching your client; five questions that are conversation starters; five questions that can’t be answered with a yes or a no. […]

Why a Sales Conversation is Different from a Normal Conversation

A good sales conversation involves the salesperson asking questions. As you listen to your client answer the questions you ask, your brain will give you ideas about how you might help. In a typical conversation, you’d probably offer these ideas as they occurred to you. In a good sales conversation with a client, we suggest you don’t say your ideas as they occur to you. You wait. You stay in the question. In this way, […]

Questions for Them

Good questions might be a mash up between coaching and selling. A personal or business coach, in the purest form, only asks questions. Yet a good coach can provide plenty of value to a client. Ask good questions, be a coach to your clients, and you’ll benefit from the value you provide. […]

[Tim Hurson] is spectacular in large groups. He manages to engage everyone, using many compelling metaphors and images to better tell his story. He makes you laugh and think at the same time. He is very profound, yet he uses humor and doesn't take himself seriously. The result is a refreshing, inspiring and energizing experience.
   --RBC Financial Group